At Gineico, we are focused on delivering exceptional service to our valued customers, who are part of ‘la nostra famiglia’ – our family. Our ability to provide this level of service is reliant on the extraordinary commitment of our team, together with long standing relationships with our Italian lighting brands.

We have been closely monitoring the COVID-19 outbreak, in both Italy and Australia. As a result we have put in place precautionary measures to help mitigate any potential risk to the health and safety of our customers, partners and team.

Internal measures include maintaining a clean and hygenic workplace in line with the World Health Organisation guidelines, restricting all non-essential domestic and international travel and exercising social distancing practices both in and out of our offices.

We are fully operational, however we are putting a temporary hold on face-to-face group meetings. All existing meetings scheduled will be contacted directly by team members to arrange alternative options available through our technology platforms.

Our Team are exercising flexible working arrangements, largely already in place to support our teams individual circumstances. We are well placed to continue servicing our customers and their project requirements. Contact channels will remain unchanged.

We will continue to review these measures daily as further updates on COVID-19 become available and will be in touch again with any further changes.

Our Italian lighting brands are continuing to manufacture and dispatch orders despite the restrictions and unfolding tragedy in Italy.

If you are experiencing supply issues with your current lighting supplier please reach out to us as we may be able to help you with stock on hand or by securing lights via Express Air Freight from Italy. 

We thank you for your understanding and cooperation as we navigate this evolving situation.

We have been heartened by the remarkable spirit of the Italian people and trust that Australia will use common sense to stop the spread of COVID-19.

From our family to yours, please stay safe and enjoy the video below of everyone’s favourite Italian Grandma with a classic Italian response to crisis – common sense and cooking more sauce!

Please feel free to contact us if you have any concerns or questions.